Refund policy

• 14-day withdrawal window — customers have 14 days from delivery of the last item to request a return or cancellation
• Return-after-notice timing — once the customer has notified the shop or used the self cancellation function, the customer has 14 days to send the item back
• Refund timing — The customer should expect a refund back once the tracking number has been given for the return or the package has been received. As an indie author and artist scamming for refunds and keeping the product is common so return policy is strict and agreed upon during the order. Same timing will be used for store credit without the amount of time used for processing payments through banking. 
• Return shipping responsibility — The customer will be responsible for shipping unless the package is getting returned for damage. 
• Refund of standard outbound shipping — EU law requires you to refund the standard delivery cost (not upgraded shipping)
• Exemptions — Clearance or last chance items are not available for return.  
• How to start a request — include this link to customer accounts: https://shopify.com/88213782775/account